Refund Policy

📱 WhatsApp: +92-321-4831994

📧 Email: info@zistnaturals.com

At Zist Naturals, your trust means everything to us. If your order isn’t quite right, let us know.

✅ Eligibility for Return

• Products must be unused, unopened, and in their original packaging.
  
• You must request a return within 7 days of receiving your order.
  
• Items that are used, damaged, or not in their original condition cannot be returned.
  

🚫 Non-Returnable Items

• Opened or used products (for hygiene and safety reasons)
  
• Complimentary or promotional items
  

📦 How to Return

1. Contact us via email or WhatsApp with your order number and a brief description of the issue.
   
2. We’ll confirm your request and provide return instructions.
   
3. Send the item back to the address provided (return shipping is covered by the customer unless the issue is our fault)
   

💸 Refund Process

Shipping fees are non-refundable.

Once we receive and inspect the returned item, we’ll update you on the status of your refund.

If approved, your refund will be processed to your original payment method within 5–7 working days.