Privacy Policy
Last updated: Aug, 2025
This Privacy Policy explains how Zist Naturals (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, purchase our products, or communicate with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Last updated” date.
2. Information We Collect
We collect information from you in the following ways:
a. Information You Provide Directly
- Contact details: name, address, email, phone number.
- Order details: shipping and billing addresses.
- Account details (if applicable): username, password, and security information.
- Customer support communications.
b. Information We Collect Automatically
When you use our site, we may collect data such as your IP address, browser type, device information, and usage patterns through cookies and similar technologies.
c. Information from Third Parties
We may receive information from trusted partners, such as:
- Payment processors (for secure payment handling)
- Shipping companies (for order delivery)
- Service providers (e.g., hosting, analytics, marketing tools)
3. How We Use Your Information
We use your information to:
- Process and deliver orders.
- Communicate with you about your purchases or inquiries.
- Improve our website, products, and services.
- Send promotional updates (if you have opted in).
- Detect and prevent fraud or illegal activity.
4. Cookies
We use cookies to enhance your experience, analyze site performance, and tailor content. You can disable cookies in your browser settings, but some site features may not work properly.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information only with:
- Service providers (e.g., payment processors, shipping carriers, analytics tools)
- Legal authorities, if required by law
- Business partners assisting in service delivery (under confidentiality agreements)
6. User Content
If you post reviews or other content publicly on our website, it will be visible to others. Please avoid sharing personal information in public areas.
7. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect their data. If you believe a child has shared information with us, contact us to request deletion.
9. Data Security & Retention
We use reasonable safeguards to protect your information, but no system is completely secure. We retain data only as long as needed for business, legal, or regulatory purposes.
10. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your data.
- Correct inaccurate data.
- Request deletion of your data.
- Withdraw consent for marketing.
To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling your request.
